Posted on 4-May-2020   by Imogen Jones

COVID-19 “Coronavirus” latest update

This is where you can find the latest up-to-date information on how we are managing our manufacture and supply of our WIVA™ clinical waste containers and our SHARPSGUARD® sharps containers.

As a key partner to the NHS, and the wider UK healthcare sector, we are actively monitoring all advice/ information and will continue to work closely with all relevant bodies.

With an increased reliance on home-working by the MAUSER team, we would ask you in the first instance to contact us by email on at this time.

As at the 4th May 2020 update – the highlights of importance are:
  • We have asked NHS Supply Chain customers to swap out slower-moving lines and take appropriate alternatives. Please find further information here.
  • Whilst we are increasing capacity where possible, we are now placing restrictions on order volumes/frequency of non-hospital customers to maintain overall continuity of supply.
  • We continue to prioritise key healthcare customers like the NHS Nightingale field hospitals and their supply chains at this time.
  • Lead times for non-hospital customers for the WIVA™ range is extended to at least 25 to 30 working days.
  • Lead times for SHARPSGUARD® sharps containers:
    • We have availability for core SHARPSGUARD® container sizes: 1 Litre; 2.5 Litre; 5 Litre; 11.5 Litre; 22 Litre sizes and our Theatre+ containers, with no impact on supply.
    • We are not able to supply the following SHARPSGUARD® sizes at this time, please note our substitute recommendations:
      1. 8.5 Litre not currently available         we recommend the 11.5 Litre
    • Non-NHS Supply Chain customers can now start to reorder the following lines with the usual 7-10 day lead times:
      1. 3.75 Litre – all variants
      2. 7 Litre – all variants
  • Please allow us more time to confirm and update you on orders.

We will share regular updates through this post and you can view our recent formal communications below;

4th May 2020 – 5th update

Having asked NHS Supply chain customers for their help, we are in a better position to supply the wider care sector, please read the full update here

27th April 2020 – 4th update

Working closely with NHS Supply chain, we are increasing their supply by moving them away from slower-moving lines. Once this is in place we will be in a better position to ensure supply across the wider care sector, please read the full update here

6th April 2020 – 3rd update

We are implementing additional measures to ensure continuity of supply, please download a copy of our letter here

23rd March 2020 – 2nd update

With the evolving situation we would like to share our second update with you, you can download a copy here

12th March 2020 – 1st letter

With the recent classification of COVID-19 (Coronavirus) as a Pandemic by The World Health Organisation we want to share the following letter, you can download a copy here


Imogen is the Product Manager for our SHARPSGUARD® range, as well as the Territory Manager for customers in the North Thames and East Anglia regions.