Posted on 19-June-2017   by Imogen Jones

Say hello and wave goodbye

Say hello wave goodbye | Daniels Healthcare

We like to think of ourselves as a family here at Daniels, so when someone leaves for pastures new, it’s a little like saying goodbye to a dear friend. But as one door closes, another door opens, and we are excited to announce a new member of staff joining Daniels. In this post, Eric Bridgeford spills the beans about his time at Daniels and what he’s doing next, and we chat to his replacement, Steven Boyle, as the new Key Account Manager in Scotland.

Our interview with Eric:

How long did you work at Daniels? (As if we didn’t know!)

Eric Bridgeford“18 years – retirement was loudly calling my name.”

What will you be doing with your time now?

“Not too much, a bit of pottering, a bit of travelling a lot of reading, maybe get my dog a bit better trained.”

What will be your overriding memory of your time at Daniels?

“The teamwork was instrumental in helping me achieve the success we have had in Scotland and I thank all the Daniels staff for the support I was given.”

What changes have you seen over the years?

“The development of a professional organisation with directors that care for their staff and our environment.”

What words of wisdom would you want to pass on to your colleagues?

“Meeting your customers’ needs was my main focus and…it works.”

What would you like to say to your customers?

“Thanks for the support and loyalty you have given Daniels and I over the years – it has been an absolute pleasure working with you all.”

Any funny stories you’d like to share about your time at Daniels?

“There are stories but they are not mine to tell…”.

What are you most proud of regarding your work at Daniels?

“Providing a first-class service and ensuring that my customers’ needs were met and that the Daniels name in Scotland is known for honesty and integrity in business”.

Goodbye Eric Bridgeford

Welcome to Steven Boyle…

Steven Boyle We are delighted to announce that Steven Boyle has joined Daniels as our new Key Account Manager in Scotland. Steven has been in medical sales for ten years and has worked in health and social care since 1994.

What is your background?

“I started working as a care assistant in nursing homes then moved on to become a co-ordinator for a nursing/care agency. After doing this for four years I moved roles and became a clinical healthcare assistant for Marie Curie Cancer Care Hospice in Glasgow for another four years. I then went back to college and did a HNC in Social Care and spent a short time working with clients with learning disabilities. After this I started working for the NHS in addiction services where I spent eight years as co-ordinator of the needle exchange service. During my time in the NHS I was trained in phlebotomy and pre/post-test counselling for BBV testing. I also returned to Glasgow University and completed the COSCA Counselling course. That takes us up to 2007 when I started my medical sales career.”

Why did you decide to work for Daniels?

“It’s a longstanding company with a great reputation, great team and a very supportive and forward-thinking management team.”

And how are you settling in so far?

“I’m very impressed with the quality of the products, innovative ideas and the level of support offered by the Daniels team is second to none. It’s a very family-friendly company with an emphasis on supporting staff address the work/family life balance.”

We’re saying a fond farewell to Eric Bridgeford in this blog post, is there anything you’d like to add?

“I have known Eric for 16 years, he used to be my local Daniels Account Manager when I was co-ordinator for an NHS addiction team. Eric has formed and maintained fantastic relationships with ALL of his customers in Scotland – I already know quite a lot of Eric’s customers and every single one of them valued and appreciated his commitment to them throughout his time at Daniels. If I can even go halfway to developing the same level of relationships I will be doing very well. He will be sorely missed by them all and everyone at Daniels. I make a point of catching up with Eric every few weeks and we still regularly meet for coffee and cake.”

You can read Steven’s ‘Team Focus’ blog post here.


We warmly welcome Steven through the Daniels’ doors and if you’d like to contact him you can call 07977 478 714 or email steve.boyle@daniels.co.uk.

If you like to contact our friendly customer support team, call 01865 371 841, email info@daniels.co.uk or message through our Facebook Page private inbox.

Imogen is the Supervisor for our Customer Support and Marketing Team. Her main responsibilities include being the Key Account Manager for non-NHS clients and driving the use of social media within our business. She is also part of our Environmental Champion team.

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